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Frequently

Asked

Questions

C-Market helps brands and third-party sellers manage the work behind successful marketplace selling. Our services include listing creation and optimisation, product data and imagery, account support, GTIN and compliance assistance, promotions, advertising and ongoing marketplace operations.

We support major South African marketplace channels, including Takealot, Amazon South Africa, Makro, Bob Shop and other suitable platforms. The recommended channels and exact scope depend on your products, category and business goals.

No. If you are new to marketplace selling, we can support account setup and onboarding. Marketplace approval, verification and category eligibility remain subject to each platform’s requirements.

Timing depends on the number of products, the quality of the information supplied and the marketplace requirements. Once we review your catalogue, assets and priorities, we will provide a practical scope and timeline.

Yes. We can audit existing listings, investigate errors, address rejected or suppressed products and support marketplace case follow-up. Resolution times and final decisions remain controlled by the marketplace.

Some services require authorised account access so we can manage listings, cases, campaigns or account health. We use role-based or collaborator access where the marketplace supports it and agree on the required level before work begins.

Yes. We can plan, set up and optimise sponsored campaigns, brand stores, promotions and seasonal activity. Advertising spend is separate from our management fees and remains under your approved budget.

Pricing is based on the number of products, marketplaces, current account condition and level of ongoing support required. After an initial discussion, we provide a tailored scope and proposal rather than forcing every seller into the same package.